Welcome to Botler.
IMPORTANT: The information you log into our Platform as part of your reports is encrypted. The system generates a key for you that is unique to you. We do not keep this key. Should you lose the key information, you will no longer be able to de-encrypt and access what you have entered.
Please review the following carefully so that you understand our privacy practices. Where we use the words “include”, “includes” or “including”, it means ‘includes but is not limited to’, meaning that the list of items are examples and not an exhaustive list.
COLLECTION, USE AND DISCLOSURE OF INFORMATION IN CONNECTION WITH THE PLATFORM
If you register for access to use Botler for Citizens, we collect your email address, city, province and other information you may provide about your situation. We use your email address to communicate with you about your request for early access, including to send you a link to the Platform if Botler for Citizens is available in your jurisdiction. We use your city and province to verify whether Botler for Citizens is available in your area and provide you with relevant tools and resources when you use Botler for Citizen.
When you use our Platform, you will be asked a series of questions to describe your situation. Our predictive tool uses artificial intelligence to analyze the responses and information you provide in order to provide you with references to relevant legislation, regulations, and rules, and a list of relevant community and legal resources, including legal aid services, support services, as well as other information to assist you with documenting, reporting, investigating, and prosecuting incidents and otherwise understanding your rights. When you use the Platform, you must not provide any information that could be used to identify a third party in your responses.
Through the Platform, you will have the option to create a password to save any conversations and keep track of incidents and/or patterns of behaviour for your own records. You may also choose to share such incidents with third parties, such as legal clinics or law enforcement. Your reports will be maintained on our Platform on a confidential basis and only you will have the encryption key required to access the data.
As part of our partnership with the Department of Justice (“DOJ”), we may share aggregated data with the DOJ for analytic and reporting purposes such as the number and types of incidents that have occurred in a specific jurisdiction or the number of individuals that have reported an incident over a certain period of time.
COLLECTION, USE AND DISCLOSURE OF INFORMATION THROUGH OUR WEBSITE
WHAT PERSONAL INFORMATION DO WE COLLECT AND HOW DO WE USE IT?
As described in the table below, we collect your personal information for the purposes of providing you with our Services and to provide you with appropriate resources.
|What personal information do we collect about you?||For what purpose do we collect your personal information?|
|Location (City and/or Geo Location)|
|Website usage, including:|
|Technical data, including:|
How Do We Collect Your Personal Information?
We collect your information from different sources, including:
|Third Party Sources||Your Internet service provider when you access our Services.|
TO WHOM DO WE DISCLOSE YOUR PERSONAL INFORMATION?
The personal information you provide us is collected for the purpose of assisting you to use our Services and available resources. Botler does not sell, rent, lease or license your personal information to any party. The protection of your personal information is very important to us and we will only share your information as described in this Policy, in our notices or by otherwise obtaining your consent. Deidentified information, which is information that does not contain personal identifiers about you, may be shared with third parties for analytical as well as other purposes.In the event of a proposed or completed sale, partial sale or assignment of our business or other transfer of all or parts of our business or assets, we might transfer information about you to a purchaser or prospective purchaser. We will use reasonable efforts to try to ensure that the transferee uses your information in a manner that is consistent with this Policy unless otherwise permitted or required by applicable law.
We and our Canadian, US and other foreign service providers may provide your personal information in response to a search warrant to other legally valid inquiry or order, or to another organization for the purposes of investigating a breach of an agreement or contravention of law or detecting, suppressing or preventing fraud, or as otherwise may be required or permitted by applicable Canadian, U.S. or other law or legal process, which may include lawful access by US or foreign courts, law enforcement or other government authorities.
If you are a member of the public using Botler, not affiliated with an enterprise client, the information you enter in Botler may be shared with third parties with your consent or as required or permitted by law.
Other possible disclosures we may make are outlined in the chart below for enterprise clients:
|To third parties||In order to refer you to relevant resources provided by those third parties||As necessary to assist you and only with your express consent|
WHERE DO WE STORE YOUR PERSONAL INFORMATION?
We store your personal information on servers located in Canada. From time to time, your personal information may be transferred to third party service providers outside of Canada to facilitate and provide certain services on our behalf, such as to provide user support, to host our job application forms, to perform Website-related services (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Website's features) or to assist us in analyzing how our services are used.
These third parties have access to your personal information only to perform these tasks on our behalf and are contractually bound not to disclose or use your personal information for any other purpose. If any personal information is sent outside of Canada, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country.
By using our Website, you consent to the transfer of your personal information outside of your jurisdiction for the purpose of storing or processing your personal information. For additional information about the way in which our service providers treat your personal information, contact us at firstname.lastname@example.org.
WHAT ARE COOKIES AND RELATED TECHNOLOGIES?
For more information, please see our Cookies Policy.
DO WE COLLECT THE PERSONAL INFORMATION OF CHILDREN?
Our website is not directed, marketed or meant to be used by children under the age of thirteen (13) years of age or younger. Botler never knowingly collects or maintains information about anyone 13 years or younger.
HOW LONG DO WE RETAIN YOUR PERSONAL INFORMATION?
We will not retain your personal information for any longer than we think is necessary. We generally retain your personal information until you close your account or your information is no longer required or necessary for the purposes stated above or to otherwise meet our legal obligations.
For enterprise clients, we retain your information for a reasonable time after access to your work e-mail is terminated by your employer. Once you cease working for the employer associated with your Botler account, we will notify you by e-mail to download your information. We do this to avoid losing what you have entered in the system. After a period of time that your enterprise account is marked inactive by your employer, Botler will securely delete your account and all personal information. For this reason, it is very important to download the information stored on your Botler account as soon as you cease employment with the enterprise client.
When determining relevant retention periods, we consider several factors, including:
Otherwise, where we no longer require your information for the purposes it was collected or, for enterprise clients, when your employer decommissions your account, we will securely destroy or erase your information.
Prior to erasing your information, we may retain your data in a non-identifiable form, unless your identifiable personal information is necessary to comply with a legal obligation or to resolve disputes. If you wish to delete your account or request that we no longer use your information to provide you with services, please contact us at email@example.com.
HOW DO WE SECURE YOUR PERSONAL INFORMATION?
Our safeguards We take appropriate technical, physical and organizational security measures to protect personal information in our custody and control against unauthorized access, use, modification and disclosure, destruction and damage. For example, we use industry standard and commercially reasonable security practices such as encryption and Secure Socket Layers (SSL) for client-server communications.
The information you document on our platform is encrypted
The information and reports you document on our platform about specific incidents are kept in a secure, encrypted section of our Website. Encryption is the process of encoding a message or information in such a way that only authorized parties can access it. Our system will generate an encryption key for you when you sign up. We do not store your encryption key. We do not have access to your encryption key should you lose it. If you lose the key, you will no longer be able to access what you have entered in the system. It is your responsibility to store a physical or digital copy of the encryption key in a safe place.
While we invest in data security on our Website and in our communications with you, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet. Any transmission of information by you to Botler is at your own risk. Where you have chosen a password that allows you to access your account on our Website, you are responsible for keeping this password confidential. We strongly recommend that you do not reuse passwords or share your password with anyone.
Third party links
We provide links to third party websites. These links are provided as a matter of convenience only. As we do not own or control these websites, we have no responsibility or liability for the manner in which these websites or organizations that operate such linked websites may collect, use or disclose, secure and otherwise manage your personal information.
HOW DO I ACCESS OR CORRECT THE INFORMATION YOU HAVE ON ME?
Subject to limited exceptions under applicable law, you have the right to access, update and correct inaccuracies in your personal information in our custody and control. You may request access, updating and corrections of inaccuracies in your personal information in our custody or control by emailing us at the contact information set out below. We may request certain personal information for the purpose of verifying the identity of the individual seeking access to his or her personal information records.
You may change your account information and certain preferences by signing into your account.
You may also contact our privacy office at firstname.lastname@example.org to review the information and request changes.
HOW DO I OPT-OUT OR WITHDRAW MY CONSENT?
Some of your consents are obtained from you by your employer in order to register members of the organization as verified users. We do not control this process. You should speak with the designated member of your organization to withdraw consent in your participation as a member of your organization.
You may request the deletion of your personal profile by sending an e-mail to email@example.com. Please allow fourteen (14) business days for your request to be processed.
If you have signed up for a Botler newsletter or have agreed to receive Botler information by email, you may unsubscribe through the “Unsubscribe” button in the received e-mail.
You may also set your browser setting to adjust information collected through cookies. However, please note that this may affect how you access our Services and it might completely disable the functioning of some or all of our features and Services.
We encourage you to review this Policy periodically.
HOW DO I REPORT A CONCERN ABOUT MY PERSONAL INFORMATION?
HOW DO I MAKE A COMPLAINT?
At Botler, protecting your personal information is very important to us. We welcome your comments and we want to hear your concerns. We strive to have your complete satisfaction in our services and in addressing your privacy concerns. If you feel we have not addressed your privacy concerns, you may contact the Office of the Privacy Commissioner of Canada: